Refund policy

At La Touché, due to the hygienic nature of our beauty products, we do not accept returns or exchanges once an order has been delivered.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery by emailing latoucheteam@gmail.com with:

• Your order number
• Photos of the damaged or incorrect item

If your claim is approved, we will send a replacement or issue a refund at no additional cost.

Order Cancellations

Orders may only be cancelled before they have been processed or shipped. Once an order has been shipped, it cannot be cancelled.

If you have any questions, please contact us at latoucheteam@gmail.com